Holistic Customer Communications

Brands, both B2B and B2C, need to look beyond departmental communications (Marketing, Service, Social, Support and Sales) and deliver a single brand focused communication strategy and experience for their customers.

Brands must realize everything a brand does is marketing, everything impacts revenue.

pd Digital is here to help make this holistic customer communication experience a reality.

It won’t happen over night, but it will happen with planning, focus and a willingness to innovate.

Articulate the topic for all levels.

C-level, Day-to-Day Management, Developer, Student, etc. We bring the conversation into their terms, ensuring they understand the context, problem, solution, etc

Strategy

Don’t just hope your communications works, develop a strategy that ensures you can measure, test and optimize. This will help ensure your communications work as best they can.

Let me help you developer a customer engagement ecosystem that builds your customer-to-brand relationship and drives revenue.

It all starts here.

Mentoring

Patrick is a natural teacher and mentor.

Taking from Socrates: “The only true wisdom is in knowing you know nothing”, thus everyones opinion is heard and we collaborate, allowing for everyone to grow.

The best way to teach is to empower the student, to get her/him to think, and to work with real use cases and data. This is a fine art, this is what PD Digital does.

Implementation

SFMC AND SFDC Certified.

Building CRM and Automation Engines, Journeys, Segments, Scripts, Data Validations, and Integrations, SQL

Can create emails and web/landing pages, but prefer to mentor others on executing those tasks.